Coronavirus Update

Coronavirus Update

Coronavirus Update

Update 3.23.20

For the protection of our members and staff due to the COVID-19, our lobby is closed temporarily effective Monday, March 23. The Hillsborough Branch does have a drive thru that will remain open. Your funds remain safe. ElecTel is federally insured by NCUA.

Contact us at 800.849.5600 if lobby entrance is essential.

Update 3.19.20

Effective March 23rd, 2020 the lobby is closed for the safety of our members and team. The Hillsborough Branch does have a drive thru that will remain open. Your funds remain safe. ElecTel is federally insured by NCUA.

Update 3.16.20

Over the past few weeks, it is clear that the world and our nation are facing an unprecedented challenge as we learn how to navigate the Coronavirus outbreak.

Like you, we are deeply concerned and want to do all we can to help keep our members, employees, and the local community safe. We are continuing to monitor the situation as it evolves, and we will notify you again anything change regarding any of our locations.

Rest assured that all ElecTel locations are actively following U.S. Centers for Disease Control and Prevention guidelines to maintain a healthy and safe environment.

If you are suffering a financial hardship as this event unfolds please contact us. We have options we can present to help you navigate the situation. If you find your payment causing challenges, please contact us at memberservices@electel.org or at 800-849-5600 so we can help.

We are committed to serving you and we are taking all prudent steps available to ensure a seamless banking experience for all our members. We ask that you use online services when possible to help minimize contact and the spread of this virus.

At this time we would like to remind you to please follow the CDC’s adviceopens in a new window and remind you that ElecTel has a number of electronic services available:

Should you have any questions or concerns about banking during this time, please contact either of our branches or give us a call at 800-849-5600Our office hours are Monday through Friday from 8 am until 5 pm.


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